Milk Jar

Privacy Policy

Effective September 19, 2026

Milk Jar is a pocket ledger for local dairy routes. This policy explains what information the apps and website handle, and what happens to it. The short version: your records are your business — we keep only what's needed to run the features you use, and we never sell it.

Records on your device

Customers, deliveries, payments, jar deposits, schedules, and reports are stored locally on your phone or tablet. On the free plan and with the one-time unlock, everything stays on your device — we have no copy and no way to see it.

Cloud sync (Milk Jar Pro)

If you subscribe to Pro and set up a sync account, your dairy's records are also stored on our servers so we can provide cloud backup, multi-device sync, the customer portal, and team sign-ins. Data is encrypted in transit. We use it only to run these features — never for advertising, and we never sell it or share it with third parties beyond the hosting providers that run our infrastructure.

Sync accounts

A sync account is an email address. We use it to sign you in (including emailed sign-in links) and for messages about your account or service status. No marketing lists.

The customer portal

When a dairy invites a customer to the portal, that customer can see the information their dairy keeps for them — upcoming deliveries, balances, recorded payments — and send requests back. Each dairy controls who is invited; customers only ever see their own record.

Purchases

Subscriptions and the one-time unlock are billed by Apple's App Store or Google Play. We never see your card number or billing details.

Diagnostics

The apps may send crash reports and performance diagnostics so we can find and fix problems. These are technical in nature; they are not used to profile you.

Notifications & location

If you allow notifications, we store the device token needed to send delivery reminders and message alerts, and nothing else about the device.

The app reads your location only while you are choosing a meetup spot, to center the map and, if you ask it to, drop the pin where you are standing. We don't track your location or record it in the background. The meetup spot you save is different: that pin is stored with your record and shared with your dairy, because showing them where to meet you is the point of it. You can move it whenever you like.

Deleting your data

Deleting the app removes the records stored on your device. A dairy owner can delete the dairy's sync account and every record on our servers from Settings → Sync account → Delete Account; a customer can remove their link and contact details from Settings → Delete account. Either way the removal is immediate and permanent. If you'd rather we do it, email support@themilkjar.com.

Changes & contact

If this policy changes in a meaningful way, we'll update this page and its effective date. Questions are welcome at support@themilkjar.com.